✌︎ We are operating on a first come first serve basis, as usual.
✌︎ Early arrival is encouraged to avoid disappointment.
✌︎ Visitors will need to fill out our Visitor Information Form or scan the NHS Track & Trace QR code on arrival.
We have reduced our capacity to facilitate safe distancing at all times.
FAQs relating to our COVID-Safety Guidelines
The safety of our visitors and staff is our priority and we have undertaken careful planning to put in place procedures around the site and for our live events to ensure public safety. Please take the time to familiarise yourself with our COVID-Safety Guidelines to make sure your visit is as relaxed and enjoyable as possible.
Frank’s Cafe takes card only payments and does not accept table reservations.
We have three spaces on-site available for hire this summer. All spaces are located on the rooftop each with their own unique environment. Each is ideal for groups of up to 30 people. For further information please email email@example.com.
For all access enquiries please email firstname.lastname@example.org. The inbox is frequently monitored and we aim to respond to access-related queries within a minimum of 2 working days. We advise that you arrange access requests in advance of your visit, however these can also be arranged with the security team at the main entrance on arrival.
Lifts are located on the ground floor of the site. They will take you to the concrete covered spaces on Levels 7 and 8, where step-free access is available throughout both levels as well as the Rooftop on Levels 9 and 10. Use of the lifts can be arranged at the main entrance with a member of the security team who will escort you to the lift lobby.
The Toilet Block is located towards the far right-hand corner of the rooftop, behind the Derek Jarman Garden. There are fourteen eco-compostable toilet cubicles, one accessible toilet with baby changing facilities and one wall hung urinal. All facilities are gender neutral. If you require a Changing Places Toilet please follow the link to find the nearest facility.
Due to the nature of the site there is limited covered space. We advise all visitors to dress comfortably and wear appropriate footwear in line with the forecasted weather. We have a small number of umbrellas that are available for visitors to borrow from Visitor Services, located under the Peckham Observatory.